pannisy

/pan-nih-see/ noun
1.

0→1 product designer with a technical AI background
and a PM’s instinct for systems thinking

2.

INFORMAL : ex-game-design teacher, ex-violist, and recently a painter

ORIGIN : B.S. Symbolic Systems (HCI) + M.S. Computer Science (AI) @Stanford

HABITAT : @Rilla, Series B AI startup

Rick Copilot & Autopilot

Introduced and scaled AI coaching from 0→1, with and without humans in the loop; 70–80% of all comments on Rilla are now AI-written.
The Gold League leaderboard with promotion and demotion zones.
A player profile with day streak, total XP, league, and a weekly progress chart.

The Game Layer

Introduced streaks, leagues, and XP into the sales workflow, doubled daily manager retention from ~20% to 40%.

Self-Serve Onboarding

Designed a self-serve onboarding for new managers, saved CSM team ~9 hours per day and brought D1 retention from 5% to 40%.

Cisco AI Assistant

One of five explorations for Cisco's first AI assistant: a context-aware experience that works with what's on screen.